Consumers Energy Login

Video demonstration and instructions on how to use the Consumers Energy Login:

 

Consumers Energy Login Instructions:

1. Enter the Consumers Energy Log in page URL into your browser. You can also directly access it using this link: 

http://www.consumersenergy.com/content.aspx?ID=1140

The log in panel can be found at the right side of the page.

2. Enter your User ID on the provided textbox.

3. Enter your password on the provided textbox.

4. Click the "Log in" button to finish the Consumers Energy Login process.

 

 

Consumers Energy Login Reset Instructions:

1. Enter the Consumers Energy Log in page URL into your browser. You can also directly access it using this link: 

http://www.consumersenergy.com/content.aspx?ID=1140

The log in panel can be found at the right side of the page.

2. Click the "Forgot User ID or Password?" link located below the Login button. You should be automatically redirected to this link: https://www.consumersenergy.com/ucescms/jsp/ForgottenIdMain.jsp

Consumers Energy NOTE: If you've forgotten your User ID, we can help. Just enter your Consumers Energy account information in the spaces below. We'll provide you with your User ID on a secure, encrypted page, and allow you to reset your password.

3. Choose your Required Information 1: 12 digit account number or User ID or Email.

4. Choose you Required Information 2: Last 4 digits of social security number or last 4 digits of DLN or last 4 digits of tax id or date of birth.

5. Click the "Continue" button to proceed.

6. Follow the remaining instructions to finish the log in reset process.

 

Contact Details:

Still complicated? You can just contact them directly using the information provided below:

 

Option

Phone Number/Address

Hours

Emergency calls 1-800-477-5050 24 hours a day, 7 days a week
Emergency calls
- hearing impaired
1-800-649-3777 24 hours a day, 7 days a week
Nonemergency calls 1-800-477-5050

Monday-Friday 7am-6pm 
Saturday 8am-5pm

Nonemergency calls
- hearing impaired
1-800-649-3777 Monday-Friday 7am-6pm
Saturday 8am-5pm
E-mail/General Correspondence E-mail Us 24 hours a day, 7 days a week
Fax - General inquiries 1-800-363-4806 24 hours a day, 7 days a week
Fax - for landlords to notify
us of customer changes
1-888-221-4429 24 hours a day, 7 days a week
Bill payments

Consumers Energy
Lansing, MI 48937-0001

Electronic bill payments

Consumers Energy
P.O. Box 30079
Lansing, MI 48937-0001

International calls - outside the U.S. 011-1-517-768-3092
or send an E-mail
Monday-Friday 7am - 6pm EST
Saturday 8am - 5pm EST
Business Products & Services businesscenter@consumersenergy.com Monday-Friday, 7am - 5pm
Career Opportunity Inquiries E-Recruiting@cmsenergy.com  
Direct Payment Plan directpay@cmsenergy.com
Fax - 1-517-788-1326
 
Education Programs 1-517-788-1347 Monday-Friday, 8am - 5pm
Electric Choice  businesscenter@consumersenergy.com Monday-Friday, 7am - 5pm
Foundation 1-877-501-4952 or 1-517-788-0432 Monday-Friday, 8am - 5pm
Green Generation 1-800-241-3368 Monday-Friday, 8am - 6pm
Laboratory Services abinfo@laboratoryservices.com
1-800-736-4147 
Monday-Friday, 7am - 4pm
Natural Gas Choice 1-800-477-5050 Monday-Friday, 7am - 7pm 
News Media  newsroom@consumersenergy.com   

 

Do not forget to bookmark this page and check back later for any updates or changes made on the above login processes as we are trying to provide the most up to date information regarding Consumers Energy Login process.